General Terms and Conditions

The use of the website dukin.eu is governed by the general terms and conditions. By visiting our website, you confirm that you have read, understood, and agreed to these terms and conditions. We reserve the right to change these terms without prior notice.

Our goal is to regularly maintain and update the website content to ensure the accuracy and relevance of the information. However, we do not guarantee the completeness, accuracy, or timeliness of the content and do not assume responsibility for any potential damages that may arise from using the website or the content it offers. The same applies to websites that can be accessed via links on our site. You use links to other sites at your own risk, for which we are not responsible. We also do not guarantee the security and privacy on these third-party sites.

Copyright of Materials

The text content on our website is prepared by the company as part of its operations. Some content refers to products from foreign suppliers with whom we cooperate.

The photographs on the website come from various sources, namely:

  • Our own photographs taken as part of our business operations,
  • Photographs provided by business partners in presenting their products,
  • Professional thematic photographs from sources such as Shutterstock,
  • Photographs contributed by our customers.

Privacy and Security

Protection of Personal Data

We take your privacy seriously and will use your personal data solely for specific purposes. Your data will be protected in accordance with the applicable legislation governing personal data protection (EU Regulation 2016/679, Personal Data Protection Act) and with our privacy and cookie policies.

Since we value your privacy, we will carefully protect your personal data.

Our personal data protection policy explains how we, as the controller, process personal data obtained from individuals based on legal grounds.

Controller

Dukin d.o.o.
Babinska cesta 6A
9240 Ljutomer

Authorized Person

Tomaž Rakuša

Transfer of Personal Data

Personal data collected on our website will not be transferred to third parties or third countries.

Collection of Personal Data

Online Form and Online Configurator

By using the online form or configurator, you agree to the storage and processing of your data for the purpose of communication with our company. The website features a form through which users can submit inquiries. The data submitted via the form or configurator is stored in an online database. The online configurator allows you to customize the offer according to your preferences and also collects your data for the purpose of communicating with you and preparing an offer for you. The data is stored in a database of contacts collected through the configurator. Your data will be used exclusively for handling individual inquiries and not for additional marketing purposes.

Data Retention Period

Personal data obtained based on consent may be processed and stored until the purpose of collection and processing is fulfilled, or until the consent is revoked. An individual may change or revoke their consent at any time.

Personal data collected based on legal provisions are retained in accordance with the applicable legislation. After the legal retention period expires, the data is deleted.

Individual Rights

In accordance with the applicable data protection legislation, an individual has the right to revoke consent at any time, request access, correction, restriction of processing, or deletion of their personal data. An individual can notify us of their rights via email at info@dukin.eu, by phone at +386 59 100 150, or by mail to Dukin d.o.o., Babinska cesta 6A, 9240 Ljutomer.

An individual can also lodge a complaint about the processing of their personal data directly with the Information Commissioner of the Republic of Slovenia.

Actions in Case of Breaches

In the event of a personal data protection breach, we will immediately take all necessary measures to protect the rights and interests of the individual in accordance with the applicable legislation and GDPR.

Data Protection

Our website is protected with an SSL certificate, which ensures that data is encrypted during transmission over the internet. Encryption makes it more difficult for unauthorized persons to access the data, reducing the likelihood of unauthorized reading of data during transmission.

Website Cookies

Users can accept or decline the storage of website cookies. Web browsers typically automatically accept cookies, but users can adjust their browser settings to automatically decline cookies or to notify them before saving.

Cookie settings for the most commonly used browsers are as follows:

Chrome
Firefox
Internet explorer
Opera

Essential Cookies

These cookies are crucial for the functioning of the website, enabling navigation and the use of its basic functions. Without these cookies, the basic operation of the website is not possible.

Performance Cookies

These cookies collect information about how the website is used, such as which pages are most visited and whether errors occur. These cookies do not collect information that identifies the user; all collected information is aggregated and anonymous. Cookies are used solely to improve the functioning of the website.

Functional Cookies

Functional cookies allow the website to remember your selected settings, such as username, language, or region, and offer you customized options. The information collected by these cookies is anonymous and does not track your activities on other websites.

Our website does not use third-party cookies that would be used for tracking visitors, analytics, or remarketing, so no additional permission is required for their use.